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Case Study: Social Media Presence

Social Media Presence A local general store contacted us for assistance with their social media presence. They had established a Facebook business page, Twitter account, and Instagram profile, but they were not generating the interest or followers they were seeking. We reviewed their past campaigns and audited their traffic reports and our team built a […]

Case Study: Medical Office

Case Study: Medical Office One of our clients, a Medical Office located in Pinehurst, hired our firm in 2015 for IT Managed Services. They were facing issues in five major areas: network capacity issues, server and application crashes, rudimentary desktop support, third party service cost overruns, and a lack of web presence. The most pressing […]

Case Study: Local Realtor Firm

Case Study: Local Realtor Firm Prior to engaging Convergent Systems’ services, this client was averaging 3-5 support incidents per week. There was no centralized management, no documentation, and repetitive network issues with bandwidth, capacity, and stability. In addition, there were ongoing, recurring desktop and laptop issues that had been identified but left unresolved by the […]